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Error convertion office to PDF

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Hello.

 

Actually i'm installing pdfgenerator es2 with service pack 2 and when it finished and i made a test, i have the following error:

 

2011-06-16 09:35:11,839 ERROR [com.adobe.util.ConnectionFactoryReflectionWrapper] UTIL001: Unexpected exception while resolving a new connection to an Adobe Service

java.lang.reflect.InvocationTargetException

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl. java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces sorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

 

And this another:

 

2011-06-16 14:16:14,269 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-PRUEBA.docx: Time of Job Execution: 22,965 ms for job = PRUEBA.docx055b8d-11d87e-1ddb80-1053ef-02cde7-0ab990

2011-06-16 14:16:14,310 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-ALC-PDG-016-004-An error was encountered while processing the Microsoft Word file for PDF generation.

2011-06-16 14:16:14,313 INFO  [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-Conversion failed : ALC-PDG-016-004-An error was encountered while processing the Microsoft Word file for PDF generation.

2011-06-16 14:16:14,316 INFO  [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-Trying to find a fallback route if available

2011-06-16 14:16:14,316 INFO  [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-Couldn't obtain fallback filetype setting. Cannot try fallback route

2011-06-16 14:16:14,335 ERROR [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-000-Invocation error.

ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.

 

I did the following trying to resolve this problem:

 

- I perform the Acrobat_for_PDFG_Configuration script and SystemReadinessTool for check any configuration problem, they said that there was not any problem.

- I converted office docs using acrobat pro and also i sent them to print to Adobe PDF printer and the print spooler is running.

- I configured de UAC and Security Options in Local Policy Settings.

- I installed Acrobat and Office before Livecycle installation.

- I have configured the jboss service as local system and "allow service to interact with desktop"

 

The environment for installation is the following:

 

Windows Server 2008 R2 64 bits, spanish version.

200 Gb hard disk.

4Gb RAM

 

Microsoft Office 2007, spanish version.

Adobe Acrobat Pro Extended 9.2

 

Regards


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