Some errors occur when I try to convert large file(about 30MB.....or may be more....word or ppt) to pdfs with Livecycle PDF Generator .
But the same file can be converted to pdf with the Acrobat Pro
Environment:
Websphere 7.0
DB2 9.5
LiveCycle ES2
websphere log as following:
[8/25/10 0:07:05:093 PDT] 00000008 TimeoutManage I WTRN0006W: Transaction 0000012AA80DB61600000003000011F7F5576B5DC585E6443AFA415F07FC959B3436ED460000012AA80DB6160 0000003000011F7F5576B5DC585E6443AFA415F07FC959B3436ED4600000001 has timed out after 300 seconds.
[8/25/10 0:07:05:093 PDT] 00000008 TimeoutManage I WTRN0124I: When the timeout occurred the thread with which the transaction is, or was most recently, associated was Thread[WebContainer : 2,5,main]. The stack trace of this thread when the timeout occurred was:
java.lang.Object.wait(Native Method)
java.lang.Object.wait(Object.java:196)
com.ibm.rmi.iiop.OutCallDesc.waitForResponse(OutCallDesc.java:67)
com.ibm.rmi.iiop.Connection.send(Connection.java:2232)
com.ibm.rmi.iiop.ClientRequestImpl.invoke(ClientRequestImpl.java:326)
com.ibm.rmi.corba.ClientDelegate.invoke(ClientDelegate.java:436)
com.ibm.CORBA.iiop.ClientDelegate.invoke(ClientDelegate.java:1184)
com.ibm.rmi.corba.ClientDelegate.invoke(ClientDelegate.java:783)
com.ibm.CORBA.iiop.ClientDelegate.invoke(ClientDelegate.java:1214)
org.omg.CORBA.portable.ObjectImpl._invoke(ObjectImpl.java:484)
com.adobe.native2pdf.bmc._ConverterAgentStub.convertToPdf(_ConverterAgentStub.java:36)
com.adobe.pdfg.callbacks.NativeToPDFTransactionCallback.convertToPdf(NativeToPDFTransacti onCallback.java:214)
com.adobe.pdfg.callbacks.NativeToPDFTransactionCallback.doInTransaction(NativeToPDFTransa ctionCallback.java:188)
com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew (EjbTransactionBMTAdapterBean.java:218)
com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionBMTAdapter_ 3af08fdf.doRequiresNew(Unknown Source)
com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:133)
com.adobe.idp.dsc.transaction.impl.DefaultTransactionTemplate.execute(DefaultTransactionT emplate.java:79)
com.adobe.pdfg.BMCCaller.invokeInSMT(BMCCaller.java:789)
com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:1064)
com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:382)
com.adobe.pdfg.GeneratePDFImpl.createPDFInternal(GeneratePDFImpl.java:501)
com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:280)
com.adobe.pdfg.GeneratePDFImpl.createPDF(GeneratePDFImpl.java:232)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:45)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:599)
com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)
com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)
com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassi vationInterceptor.java:53)
com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)
com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTran sactionBMTAdapterBean.java:197)
com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionBMTAdapter_ 3af08fdf.doBMT(Unknown Source)
com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:95)
com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)
com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)
com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)
com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:188)
com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:121)
com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:129)
com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessage Receiver.java:93)
com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:22 5)
com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:66)
com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
com.adobe.aes.web.create.CreatePDFAct.createPDF(CreatePDFAct.java:415)
com.adobe.aes.web.create.CreatePDFAct.createPDF2(CreatePDFAct.java:434)
com.adobe.aes.web.create.CreatePDFAct.execute(CreatePDFAct.java:183)
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
javax.servlet.http.HttpServlet.service(HttpServlet.java:738)
com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:66)
javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1443)
com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1384)
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:131)
com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java: 188)
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
com.adobe.idp.um.auth.filter.CSRFFilter.doFilter(CSRFFilter.java:41)
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java: 188)
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:77)
com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:852)
com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:785)
com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:443)
com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java: 175)
com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.jav a:91)
com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:859)
com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1557)
com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:173)
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink .java:455)
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink .java:384)
com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.jav a:83)
com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionLi stener.java:165)
com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
com.ibm.io.async.ResultHandler.complete(ResultHandler.java:202)
com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:766)
com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:896)
com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1527)
[8/25/10 0:07:13:734 PDT] 00000041 WordToPDFConv A com.adobe.service.ProcessResource$ManagerImpl logJdk ALC-PDG-001-000-Calling function to clean registrys Resiliency entry
[8/25/10 0:07:18:468 PDT] 00000040 WordToPDFConv A com.adobe.service.ProcessResource$ManagerImpl logJdk ALC-PDG-001-000-Calling function to clean registrys Resiliency entry
[8/25/10 0:07:18:546 PDT] 0000003a DMAdapter I com.ibm.ws.ffdc.impl.DMAdapter getAnalysisEngine FFDC1009I: Analysis Engine using data base: E:\Program Files\IBM\WebSphere\AppServer\profiles\AppSrv01\properties\logbr\ffdc\adv\ffdcdb.xml
[8/25/10 0:07:18:906 PDT] 0000003a FfdcProvider I com.ibm.ws.ffdc.impl.FfdcProvider logIncident FFDC1003I: FFDC Incident emitted on E:\Program Files\IBM\WebSphere\AppServer\profiles\AppSrv01\logs\ffdc\server1_71917191_10.08.25_00.07 .18.54619796.txt com.ibm.ejs.container.UserTransactionWrapper.commit 285
[8/25/10 0:07:18:921 PDT] 0000003a EjbTransactio E com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean doRequiresNew The current transaction has been marked for rollback. This means one of three things; 1) This transaction has timed-out (the timeout period was set to [470(sec)]470, while the actual transaction took [313(sec)]), 2) An unhandled exception occurred when calling another service (please check the logs for more detail), or 3) This is a JTA transaction and a service has explicitly marked this transaction for rollback
[8/25/10 0:07:18:921 PDT] 0000003a EjbTransactio E com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean doRequiresNew TRAS0014I: The following exception was logged javax.transaction.RollbackException
at com.ibm.tx.jta.TransactionImpl.stage3CommitProcessing(TransactionImpl.java:1217)
at com.ibm.tx.jta.TransactionImpl.processCommit(TransactionImpl.java:991)
at com.ibm.tx.jta.TransactionImpl.commit(TransactionImpl.java:913)
at com.ibm.ws.tx.jta.TranManagerImpl.commit(TranManagerImpl.java:369)
at com.ibm.tx.jta.TranManagerSet.commit(TranManagerSet.java:161)
at com.ibm.ws.tx.jta.UserTransactionImpl.commit(UserTransactionImpl.java:293)
at com.ibm.ejs.container.UserTransactionWrapper.commit(UserTransactionWrapper.java:305)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew (EjbTransactionBMTAdapterBean.java:220)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionBMTAdapter_ 3af08fdf.doRequiresNew(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:133)
at com.adobe.idp.dsc.transaction.impl.DefaultTransactionTemplate.execute(DefaultTransactionT emplate.java:79)
at com.adobe.pdfg.BMCCaller.invokeInSMT(BMCCaller.java:789)
at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:1064)
at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:382)
at com.adobe.pdfg.GeneratePDFImpl.createPDFInternal(GeneratePDFImpl.java:501)
at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:280)
at com.adobe.pdfg.GeneratePDFImpl.createPDF(GeneratePDFImpl.java:232)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:45)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:599)
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)
at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassi vationInterceptor.java:53)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTran sactionBMTAdapterBean.java:197)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionBMTAdapter_ 3af08fdf.doBMT(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:95)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:188)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:121)
at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:129)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessage Receiver.java:93)
at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:22 5)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:66)
at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
at com.adobe.aes.web.create.CreatePDFAct.createPDF(CreatePDFAct.java:415)
at com.adobe.aes.web.create.CreatePDFAct.createPDF2(CreatePDFAct.java:434)
at com.adobe.aes.web.create.CreatePDFAct.execute(CreatePDFAct.java:183)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:738)
at com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:66)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1443)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1384)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:131)
at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java: 188)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
at com.adobe.idp.um.auth.filter.CSRFFilter.doFilter(CSRFFilter.java:41)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java: 188)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:77)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:852)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:785)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:443)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java: 175)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.jav a:91)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:859)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1557)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:173)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink .java:455)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink .java:384)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.jav a:83)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionLi stener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:202)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:766)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:896)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1527)
what should I do?
Please advise
thanks